End-to-end air cargo General Sales & Service Agent solutions for international airlines in Nepal
Starlight Express provides a complete suite of GSSA services, enabling airline partners to maximise cargo revenue in Nepal without the overhead of a direct presence.
We act as the exclusive sales arm for our airline principals in Nepal — marketing cargo products, managing accounts, setting tariffs, and driving revenue growth across the freight forwarding community in Kathmandu and beyond.
Expert space allotment, pricing strategy, and revenue optimisation. We ensure that every kilogram of capacity on our airline partners' flights generates maximum yield, using data-driven approaches backed by Kales' global expertise.
Full management of cargo reservations, booking systems, and capacity allocation. We ensure smooth space management from booking through to uplift, minimising offloads and maximising load factors.
Expert management of temperature-controlled pharmaceuticals (GDP-compliant), perishables, live animals, dangerous goods (IATA-DGR compliant), high-value, and oversized cargo requiring special attention and documentation.
We develop and manage relationships with Nepal's freight forwarding, import-export, and logistics community on behalf of our airline principals — ensuring consistent performance standards and strong commercial relationships.
Full compliance management with Nepal's Civil Aviation Authority (CAAN), customs regulations, IATA standards, and bilateral air service agreements — ensuring every cargo movement is legally sound and efficiently processed.
Local marketing, promotional campaigns, industry event representation, and communications on behalf of our airline partners — building brand awareness and commercial presence in the Nepal market.
Integrated shipment tracking through CargoMIS, combined with comprehensive performance reporting and analytics for airline principals — providing full transparency on cargo volumes, revenue, and market trends.
Coordination with ground handling agents at Tribhuvan International Airport (KTM) to ensure smooth cargo acceptance, build-up, loading, and documentation for all inbound and outbound shipments.
Nepal's unique export commodities and import needs require specialist handling expertise. Our team is trained to manage every category safely and compliantly.
GDP-compliant temperature-controlled pharmaceutical cargo
Fresh produce, herbs, and temperature-sensitive commodities
Valuables, jewellery, currency, and secure cargo handling
IATA DGR-compliant handling and documentation
Whether you need to ship goods out of Nepal or bring cargo in, our team will find the best solution through our airline network.
