Starlight Express is Nepal's premier General Sales & Service Agent (GSSA), representing leading international airlines for air cargo out of Kathmandu (KTM). Backed by Kales Airline Services — a globally trusted GSSA network — we deliver world-class air cargo solutions from Nepal.
A General Sales & Service Agent (GSSA) is a company appointed by an airline to act as its exclusive cargo sales and operations representative in a defined territory. The GSSA manages all aspects of cargo sales, reservations, customer service, marketing, and regulatory compliance — allowing carriers to maximise cargo revenue without the cost of a direct office.
Starlight Express is the GSSA of choice for international airlines in Nepal. With 30 years of market expertise, Nepal's first ISO 9001 certification in international freight, and the global backing of Kales Airline Services, we position our airline partners to capture maximum air cargo revenue from Tribhuvan International Airport (KTM).
Full cargo sales representation across Nepal's freight forwarding community
Expert allotment & revenue management maximising airline yields
150+ destinations through our airline partners & Kales global offices
Full regulatory, customs and IATA compliance for every shipment
Starlight Express is the authorised GSSA in Nepal for a curated portfolio of reputed international carriers — including premier full-service airlines from Japan, Bhutan, Türkiye, and other major aviation markets. We deliver dedicated cargo sales, operations, and customer service for each principal.
Major international passenger-and-cargo airlines
Dedicated freighter operators with global reach
Specialist regional airlines across South Asia
Confidential principal-by-principal partnerships
50+ GSSA offices worldwide via our parent network
* Our airline principal list is confidential and shared under NDA with qualified parties. Contact us for current portfolio.
End-to-end General Sales & Service Agent solutions — from cargo sales to compliance — for international airlines serving Nepal.
Full-service representation of airline cargo products to Nepal's freight forwarders. We market your cargo product, manage accounts, and drive revenue across the Kathmandu market.
Data-driven space allotment, pricing strategy, and yield optimisation — ensuring maximum revenue per kilo for our airline principals on every flight out of KTM.
Temperature-controlled pharmaceuticals (GDP), perishables, live animals, dangerous goods (IATA-DGR), and high-value cargo — handled to global standards.
30 years of relationships with every major freight forwarder, importer, and exporter in Nepal — managed on behalf of our airline principals.
Full compliance with Civil Aviation Authority of Nepal (CAAN), Nepal Customs, IATA standards, and bilateral air service agreements.
Integrated AWB tracking through CargoMIS, with comprehensive performance dashboards for airline partners and shippers.
Three decades of operating in Nepal's air cargo market gives us insight no newcomer can replicate. We know every freight forwarder, every route, every seasonal demand pattern.
As a partner of Kales Airline Services, we bring global GSSA expertise, technology, and international best practices to every operation in Nepal.
Nepal's first ISO 9001-certified international freight company. Our certified quality management systems ensure consistent, reliable performance for every airline partner.
Our team of cargo specialists provides personalised service, proactive communication, and solutions tailored to each airline's cargo product requirements.
Quick answers about Starlight Express, our GSSA services, and air cargo out of Nepal.
A General Sales & Service Agent (GSSA) is a company appointed by an airline to act as its exclusive cargo sales and operations representative in a defined territory. The GSSA handles all aspects of cargo bookings, sales, customer service, marketing, and regulatory compliance on behalf of the airline.
Starlight Express Pvt. Ltd. is widely recognised as Nepal's leading air cargo GSSA. Established in April 1995, ISO 9001:2015 certified, and strategically partnered with Kales Airline Services, Starlight Express represents multiple international airlines for air cargo out of Kathmandu (KTM).
Enter your AWB (Air Waybill) number on our tracking page. Real-time tracking is powered by CargoMIS — the integrated cargo management information system used across the air cargo industry. AWB format: 3-digit airline prefix + 8 digits (e.g. 235-12345678).
Starlight Express acts as the authorised GSSA in Nepal for a curated portfolio of reputed international carriers, including premier full-service airlines from Japan, Bhutan, Türkiye, and other key aviation markets. Our principal list is confidential and shared under NDA with qualified parties. Visit our Our Offices & Network page or contact us for more.
Kales Airline Services — one of the world's leading global GSSA networks — is a stakeholder in Starlight Express. This partnership brings global GSSA expertise, technology, and best practices to Starlight's operations in Nepal. Visit Kales →
Starlight Express is headquartered in Kathmandu, Nepal (G.P.O Box 12713). All operations are coordinated through Tribhuvan International Airport (KTM) — Nepal's only international gateway for air cargo. Phone: +977-1-4155451. Email: [email protected].
Yes. We are actively expanding our GSSA portfolio. Airlines seeking dedicated, ISO-certified GSSA representation in Nepal — with the backing of a global network — should contact us to discuss partnership.
Whether you are an airline seeking a GSSA partner in Nepal, or a freight forwarder looking for the best air cargo solution out of Kathmandu, our team is ready to help.
